Welcome to PEEKAROOKIDS.com. This website and domain name are owned and operated by TREEANGLE SYNERGY SDN. BHD., Company Registration No. 1469498-P (“TREEANGLE SYNERGY SDN. BHD.”, “PEEKAROO”, the “Company”, “we”, “our”, or “us”).

Access to and use of this website and the products and services available through this website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Use”). By using the Services, you are agreeing to all of the Terms of Use, which, together with the Privacy Policy, may be updated by us from time to time without prior notice. You should check this page and our Privacy Policy regularly to take notice of any changes we may have made.

Eligibility

To place an Order with PEEKAROO you must be over eighteen (18) years of age. If you are under eighteen (18), you may place an Order with PEEKAROO only with the involvement of a parent or guardian.

Prohibitions

You must not misuse our Platform. You shall not use any automated systems or software to extract data from this Platform for any purpose. You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the Platform which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of or accessed throughout the Platform. Any breach of this provision would constitute an offence under Section 233 of the Communications and Multimedia Act 1998. In the event such breach occurs, PEEKAROO will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken.

Terms of Sale

(a) To place an order, you must register with us by creating an account on the platform. You must only submit to us information which is accurate and true. You must also keep your information up to date by informing us of any changes, by using the relevant sections of the platform.

(b) You shall not misuse the platform by creating multiple user accounts.

(c) To submit an order, you will be required to follow the online shopping process on the platform. After this you will receive a notification email which will act as an acknowledgement of our receipt of your order. You acknowledge that the receipt of a notification email is not considered an acceptance of your order by us.

(c) An order is only considered accepted by us upon your order being shipped to the delivery address provided by you, at which time you will receive an email notifying you that the order has been shipped. Please check on the order status via the platform. Alternatively, you can contact through online by writing to us via the communication information as given below.

(d) Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this platform are accurate, there may be instances where errors may occur. If we discover an error in the price of any products which you have ordered, we may, at our sole discretion, decide to cancel your order. If this happens, we will notify you via email. If you have already paid for your order, you will receive a full refund of the paid price in accordance with the refund timelines outlined in our Returns and Refunds Policy.

(e) Where applicable, prices are inclusive of GST/SST and are in Malaysian ringgit. Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the ‘Final Total’.

(f) We are under no obligation to fulfil your order if the price listed on the Platform is incorrect (even after your order has been acknowledged by us).

(g) You can pay using any of our payment partners listed on our platform. Similarly, you can pay all or part of the price of your Order using a store credit or a promotional voucher.

(h) Promotional vouchers must be entered at the check-out page online only. Physical presentation of vouchers to PEEKAROO personnel will not be accepted.

(i) To minimise the risk of unauthorised access, our payment gateway partners encrypt your card/e-wallet/e-banking data. Once we receive your order, the system will request pre-authorisation on your card to ensure there are sufficient funds available to complete the transaction. Order will not be confirmed until this pre-authorisation check has been completed. Your card/e-wallet/e-banking will then be debited. Cards/e-wallet/e-banking are subject to validation checks and authorisation by card issuer/e-wallet/e-banking companies. If we do not receive the required authorisation, we will not be liable for any delay or non-delivery.

(j) Upon authorisation of the payment, by clicking the “PLACE ORDER” button you are confirming that the card/e-wallet/e-banking belongs to you or that you are the legitimate holder of the promotional voucher, and have sufficient funds or credit facilities to cover the cost of the Product.

(k) We reserve the right to withdraw any products from this platform at any time and/or remove or edit any materials or content on this platform. We will make our best efforts to always process all orders but there may be exceptional circumstances wherein we may need to refuse to process an order after we have sent you a notification email, which we reserve the right to do at any time at our sole discretion.

(l) If we cancel your order and you have already made payment for your order, the payment amounts will be fully refunded to you.

(m) We will not be liable to you or any other third party by reason of our withdrawing any product from this platform, whether it has been sold or not, removing or editing any materials or contents on this platform or for refusing to process or accept an order.

Your Account

(a) If you use any services in this platfrom, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You must not own, hold or control more than one account. PEEKAROO reserves the right to suspend or cancel your account without prior notice.

(b) Your membership application may not be approved if you have had your membership cancelled or suspended by PEEKAROO in the past. PEEKAROO reserves the right to disapprove any membership registration without giving any reason.

 (c) In the event that you act in a manner prohibited under these Terms and Conditions, PEEKAROO may suspend the provision of this service to you, restrict your access to the website or cancel your membership account at its sole discretion without giving any reason or prior notice to you. If any disputes regarding the suspension, restriction or cancellation, PEEKAROO has the right to make the final decision.

Delivery

(a) We aim to deliver the Product to you at the place of delivery requested by you in your order and the delivery date and time indicated by us (refer to shipping policy).

(b) We will attempt to notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

(c) Upon delivery of the product, your order will be indicated as “delivered” in our platform and/or our delivery service provider. If you have not received your order but the order status is showing as ‘delivered’, please contact PEEKAROO through online by writing to us via the communication information as given below.

(d) Please note that it might not be possible for us to deliver to some locations, in which event we will inform you using the contact details that you provided to us when you made your order and arrange for cancellation of the order or delivery to an alternative delivery address.

(e) We deliver in our standard packaging.

(f) All risk in the product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under the order (for e.g. see Clause (h) below), risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product. Any breach of obligations by you might impact your ability to shop on PEEKAROO in the future.

(g) If you are not available to take delivery or collection, we will attempt to contact you. A re-delivery will be attempted the next working day. You may also contact us or the courier.

(h) If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within one week of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following:

(1) charge you for any fee and other costs reasonably incurred by us; or

(2) no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable order, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the order, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as provided for in clause h(1) above).

(i) You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.

(j) PEEKAROO provides free shipping on all orders above the threshold set out in the Shipping Fees Policy.

(k) In event there exists a conflict of total cart size for free shipping entitlement, the value on our platform shall prevail.

Returns and Refunds Policy

Kindly refer to our Returns and Refund Policy here.

Faulty Products

(a) All product descriptions, information and materials posted on this platform are provided ‘as is’ and without warranties express, implied or otherwise, and however arising.

(b) Product image as seen on the Platform may slightly differ from the actual Product that you receive.

(c) If the item you receive is faulty, please contact our Customer Service Team and provide your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. Please refer here for more details.

(d) PEEKAROO may at its discretion refuse to process a replacement/exchange order, and may, at its discretion, offer a refund as a substitute remedy, subject to our Return and Refund Policy.

(e) In the event we discover that the Product returned is not faulty and/or the process set out in clause (c) was not followed, we may at our discretion decide

(1) not to replace or refund you for the Product, and

(2) return the Product to you. In such case, we may require you to pay all reasonable carriage costs and servicing costs (including costs incurred in returning the Product to you) at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when you made your order, and, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.

Vouchers and Rewards Point

(a) You may use promotional voucher codes and Rewards Point while making payment for products on the platform. Specific details for promotional voucher codes and Rewards Point are listed below.

(b) PEEKAROO may in its sole discretion, exercise its right to cancel or modify orders, require different means of payment, revoke or limit the use of any promotional voucher code or Rewards Point, revoke or limit the use of store credits in your Wallet and/or close your Account at any time without any compensation or refunds in the following circumstances:

(1) if we reasonably believe that the promotional voucher code or Rewards Point was obtained, used, or applied fraudulently, unlawfully, illegally or otherwise in breach of these Terms and Conditions or any other terms and conditions that may apply to the promotional voucher code or Rewards Point;

(2) if we reasonably believe that the promotional voucher codes or Rewards Point were used to facilitate any business or commercial purposes, including the resale or export of Products purchased from PEEKAROO; or

(3) if we reasonably believe that the use of the promotional voucher code or Rewards Point is detrimental to PEEKAROO’s customers, reputation, goodwill, business or operations.

(c) We assume no liability for the loss, theft or ineligibility of promotional voucher codes or Rewards Point.

(d) Conditions for the use and redemption of promotional vouchers:

From time to time we may distribute promotional voucher codes that may be used only on the platform:

(1) Promotional voucher codes are valid for the specified period and/or conditions stated on the voucher, can only be redeemed once and, unless otherwise stated, may not be used in conjunction with other promotional vouchers and discounted items.

(2) You may redeem only ONE promotional voucher code per promotional campaign (unless otherwise stated). PEEKAROO reserves the right to cancel any subsequent orders made by you using a promotional voucher code of the same promotional campaign

(3) If you place an order for a product less than the value of the promotional voucher code, no refund or residual credit will be returned to you.

(4) The credit of a promotional voucher code does not accrue interest, nor does it have a cash value.

(5) Promotional vouchers codes must be entered at the check-out page online only

(6) If the credit of a promotional voucher code is insufficient for the order you wish to place, you may make up the difference using one of our accepted payment methods.

(7) For promotional voucher codes/discount codes stipulated for a specified sum, if you choose to return the product, you will not be refunded the value of the promotional voucher/discount. However, if you paid partly with your own funds, this portion will be refunded.

(8) PEEKAROO may specify additional terms and conditions in relation to specific promotional voucher codes. In such cases, the additional terms and conditions will govern the use and redemption of such promotional voucher codes, together with these terms.

(9) In rare cases, PEEKAROO may at its sole discretion discontinue or cancel any promotional voucher codes previously issued and will not be responsible for any losses arising therefrom.

Disclaimer of Liability

The content displayed on this platform is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary and to the fullest extent permitted by law, PEEKAROO and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this platform and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Jurisdiction

These Terms and Conditions are governed by the laws of Malaysia. If any provision contained these Terms and Conditions is or becomes legally ineffective under the general law or by legislation, the ineffective provision will be severed from these Terms and Conditions which otherwise continues to be valid and operative.

Indemnity

You agree to indemnify, defend, hold harmless PEEKAROO, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this platform or your breach of these Terms and Conditions.

Personal Data Protection

Kindly refer to our Privacy Policy here.

Circumstances beyond our control (Force Majeure)

(a) We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation:

(1) Strikes, lock-outs or other industrial action;

(2) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

(3) Fire, explosion, storm, flood, earthquake, subsidence, pandemic, epidemic or other natural disaster;

(4) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

(5) Impossibility of the use of public or private telecommunications networks; and

(6) The acts, decrees, legislation, regulations or restrictions of any government, shipping, postal or other relevant transport strike, failure or accidents.

(b) In the circumstance that the Force Majeure event lasts for more than one week, either you or we may terminate the order forthwith by written notice and without any liability other than a refund of a Product already paid for by you and not delivered.

(c) If we have contracted to provide identical or similar products to more than one customer and are prevented from fully meeting our obligations to you by reason of a Force Majeure event, we may decide at our absolute discretion which order/contracts we will perform and to what extent.

(d) We reserve absolute discretion on the solution we adopt in fully meeting our obligations under the order/contract despite the Force Majeure Event.

Interllectual Property Rights

(a) All content included in or made available through our platform, such as text, graphics, logos, button icons, images, audio clips, digital downloads, campaign titles and data compilations is the property of PEEKAROO or its content suppliers and is protected by copyright laws and treaties around the world. All such rights are reserved by PEEKAROO and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Platform nor may you use any such content in connection with any business or commercial enterprise.

(b) You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors. In the event PEEKAROO becomes aware of any infringement of its intellectual property rights, it shall not refrain from taking any relevant legal action.

(c) If you print, copy or download any part of our Platform in breach of these Terms and Conditions, your right to use our platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by PEEKAROO or its licensors.

Links on the Platform

(a) You may link to our home page, provided you do so in a way that is legal and is not likely to damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

(b) You must not establish a link from any Platform that is not owned by you.

(c) This Platform must not be framed on any other Platform, nor may you create a link to any part of this Platform other than the home page. We reserve the right to withdraw linking permission without notice.

Variation

We reserve the right to amend these Terms and Conditions and our policies at any time at our sole discretion without prior notice. All amendments to these Terms and Conditions, including our policies will be posted on our Platform and be effective immediately. Your continued use of the Platform constitutes acceptance of the amended Terms and Conditions.

Contact details

Email : info@priceless-beaver.137-59-111-45.plesk.page

Address : PEEKAROO, 68-1, Jalan Setia Utama AS U13/AS Setia Alam, Seksyen, U13 Shah Alam, 40170 Shah Alam, Selangor