DELIVERY LEAD TIME

Confirmed orders will be shipped out within 1-3 business day(s) if they are placed before 12 noon, Monday – Friday, excluding public holidays.

Orders placed on Friday after 12 noon and over the weekend will be processed on the following Monday, excluding public holidays.

Delivery lead times are as follows:

• Peninsula Malaysia: 3 – 5 working days for your order to arrive.
• Sabah / Sarawak: 5 – 7 working days for your order to arrive.

*For smooth delivery, please place your order 2 weeks in advance to avoid unforeseen delays during festive seasons such as Hari Raya, Chinese New Year, Deepavali, Christmas etc.

SHIPPING CHARGES

PEEKAROO charges a standard shipping & handling fee of RM10.00 (West Malaysia) and RM15.00 (East Malaysia) with every transaction.    

* subject to change by the management.

STRICTLY NO REFUNDS for any shipping & handling charges.

Please take note that split shipment is strictly not allowed.

FREE Shipping On Orders Above RM150

• Free shipping voucher will be provided during checkout for all qualifying orders.
• To receive free shipping, just place an order with merchandise worth over RM150 to qualify for free shipping.
• Applicable for orders at peekarookids.com for deliveries within Malaysia.
• Standard shipping.
• Not applicable for shipping changes including intercepts, change of address, and to free trade zone which may be subject to additional fee per shipment.
• The offer is not transferable or redeemable for cash or credit towards any purchase and will expire at the discretion of peekarookids.com

INTERNATIONAL SHIPPING

INTERNATIONAL DELIVERY LEAD TIME

Confirmed orders will be shipped out within 1-3 business day(s) if they are placed before 12 noon, Monday – Friday, excluding public holidays.

Orders placed on Friday after 12 noon and over the weekend will be processed on the following Monday, excluding public holidays.

Delivery lead times are within 5 – 7 working days for your order to arrive (does not include custom clearance).

PEEKAROO is not responsible for unforeseen delays due to uncontrollable events or courier errors or delay in customs clearance.

*For smooth delivery, please place your order 2 weeks in advance to avoid unforeseen delays during festive seasons such as Hari Raya, Chinese New Year, Deepavali, etc.

INTERNATIONAL SHIPPING CHARGES

All transactions are transacted in the local currency of Ringgit Malaysia.

PEEKAROO charges a standard shipping & handling fee of RM40.00 with every transaction for delivery to Singapore. 

*subject to change by the management.

Free shipping on orders above RM400 to Singapore addresses.  *Promotional offer subject to change by the management.

Orders shipping to Singapore might incur duties and taxes. Please consult your local customs office for more details about your country’s duties and taxes. Customer is responsible for arrangement on custom clearance, import taxes or any other additional charges incurred.

PEEKAROO is not responsible for any import taxes, duties, brokerages fees or any other fees which may be incurred on your international order shipment for clearance into the country.

STRICTLY NO REFUNDS for any shipping & handling charges.

Please take note that split shipment is strictly not allowed.

The forex currency rate is calculated by the payment gateway.

FREE INTERNATIONAL Shipping On Orders Above RM400

• Free shipping voucher will be provided during checkout for all qualifying orders.
• To receive free shipping, just place an order with merchandise worth over RM400 to qualify for free
• Applicable for orders at peekarookids.com for deliveries within Singapore.
• Standard shipping.
• Not applicable for shipping changes including intercepts, change of address, and to free trade zones which may be subject to additional fee per shipment.
• The offer is not transferable or redeemable for cash or credit towards any purchase and will expire at the discretion of peekarookids.com
• Customers will be liable for all duties, customs, taxes, etc on import.
• PEEKAROO reserved the rights to change the promo from time to time.

HOW TO TRACK YOUR ORDER

Customers can visit the carrier website and enter your tracking number in the tracking widget to see the status of your order delivery. Status of ordering will be updated in your account in our website too. Please allow a few hours after you receive the delivery confirmation email for the system to reflect the status of your order delivery.

If there is a delay, it will be indicated on the carrier’s website. In the circumstances that you have not seen a status update of your delivery after a week since receiving confirmation email, please contact our customer service at +6011-31869880 / email to info@priceless-beaver.137-59-111-45.plesk.page for further assistance.